mercedes comand system not working

The new system gives the same feel and look as the premium Mercedes COMAND unit, and with similar functionality! Page 3 Welcome to the world of Mercedes-Benz First, familiarize yourself with your COMAND system. Anything paid before 14:00 on Thursday will be included on Friday. That doesn't mean that the S-Class W221 has no issues. If no standard solution is available for your problem and you still want the device repaired, we work with an hourly rate of 121 euros including VAT (Euro 100 euros ex VAT) + costs of parts / small materials for repair, Freezing of the hard disk during navigation update, Online functions keep dropping / cannot connect, Navigation map does not work or can no longer be activated (, Device always restarts after a certain period, Device will restart automatically after 1-2 minutes, Navigation update remains on 0% (with Comand NTG4.5 / NTG4.7), Navigation does not want to end up uberhaubt, KEY OFF (chinese / japanese characters on the screen), Anti-theft warning suddenly visible while driving, (For radio reception problems, see amplifier), Stations (feed labels) can no longer be stored, Rotary knob does not work or does not work completely, Music registry not working or crashing system, Theft code active has suddenly become active while driving or after maintenance, Radio no longer responds to the button when turning. After you've held the three buttons down, the Engineering Mode "hidden" menu will appear. I have a Comand NTG 2 from W203 facelift with this problem (see pictures): The comand will not start. How to update the Mercedes navigation system. The reason is that this allows us to provide a better service because a picture or photo says more than a thousand words. The second time, it was working when I got out of the car briefly, but not when I got back in. It is a common fault on these vehicles for the comand controller knob to stop functioning correctly. The wake up signal acts like an alarm clock and tells the control units to wake up. The Mercedes Benz SL is a luxury model car with a navigation control system. There is a way to access a "secret" menu in your COMAND system. Everything paid for Monday 14:00 will be included on Tuesday. M&B Specialist specializes in Mercedes-Benz. Mercedes Comand Controller Rotary Wheel Scroll Knob Switch Button Unit Shaft Repair Fix Kit Install Instructions Guide: The ProblemA plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. Navigation is available through COMAND® — the brand-exclusive infotainment system. I have try it with the Sim and its working fine. Our Owners videos are designed to help you get the best out of your Mercedes-Benz. Additionally you can add for about $300 the biggest possible 10.25″ inch Center Display as a standalone option. I tried it it did not work ;(Here are some more information. Once you have done this, you need to turn on the Command function for the vehicle. Select the Easy-Entry/Exit Feature menu by sliding or turning the COMAND controller. By logging into your account, you agree to our. Total price will always be higher than repair; after all, otherwise we would deliver an exchange device. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. Note: May require programming after repair REMOVAL & INSTALLATION GUIDE For which brands do you build / repair? return shipping 85 euros incl. I have a c class CDI 220 and the Comand sat nav system is not working. Place the mobile phone (switched on) in the phone cradle.See the operating instructions for the mobile phone cradle. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. Mainly for the Mercedes brand, but recently also for Porsche PCM systems. This website is not in any way connected or affiliated with the Daimler Group. Problem & Symptoms:The rotating "scrolling" function of the Mercedes-Benz COMMAND controller stops working. This could cause a delay in ... See your Audio, COMAND* or MCS manual for information on how to switch the radio on. Mercedes Dealership prices vary from location to location. Read these operating instructions, particularly the safety and warning notes, before you drive off. The steering column control module interprets the signals from the steering wheel buttons, and sends those signals to the radio head unit (the actual radio/nav unit). They asked me if I don't drive my car enough, because Eco start/stop has a dedicated battery that needs to be charged at least 80%. If your Mercedes is 2012 and up, you will need to book an appointment with Mercedes. I need some help. Depends on what's broken. Questions about how MBWorld.org works...not for car questions. After a bit heating with heat gun, the comand starts with buttons lighting and you can switch between audio and navi etc but still no … One of the best technologies to come from auto manufacturers is the Mercedes-Benz COMAND touchpad. The main area is active. And it’s a substantial improvement over the 7-inch unit used in the last model. The COMAND (Cockpit Management and Data) System controls your nav, audio, video, and telephone systems. It was a marvel of electronics and engineering. Mercedes-Benz combines luxury with performance across the full line of models including luxury sedans, SUVs, coupes, roadsters, convertibles & more. I have bought a so-called Android system but…? My comand system doesn't respond to button pushes. Many of them deal with somewhat sophisticated navigation hardware and software technology. ; Mercedes C-Class ECO Start Stop Conditions. This website uses cookies to improve your experience while you navigate through the website. sampling rates from 8 kHz to 48 kHz. This article applies to the Mercedes-Benz C-Class w204 (2007-2014). Works great. Mercedes-Benz COMAND® Navigation System – Map Features. Average recovery time is 10-15 business days, You will receive a digital invoice and payment request from us. It controls your rear view camera, seat position, rear seat audio, and can be trained to recognize your voice. Can you tell me if this is going to work? Unless you are comfortable with these things, you may want to "look-but-don't-touch" this menu. Use these simple instructions to reset your service light instead of visiting a dealer. Syncing ... How to Reset Service Light Unfortunately, this is possible because we only communicate about the repair via e-mail. How to use Mercedes-Benz audio voice control (with list of commands) By Product Expert | Posted in Technology, Used Mercedes-Benz on Tuesday, July 28th, 2015 at 11:17 pm Mercedes-Benz COMAND voice control system. ECU:HU_204. Turn the ignition key to the on (not start) position. There are three connections that could be out of place, the steering column control module could have failed, or the radio may be at fault. The Audio Gateway is the brains of the Mercedes-Benz COMAND system. We already produce enough goods with a major impact on people and the environment. Only the MP3 tracks can be COMAND does not contain any parts that you accessed. In most cases this is not possible because we need longer to repair and test it. Copyright 2006-2020 Mbnaviworld | All rights reserved. Below the 3 steps, Fill in the repair form below and send the radio to us, After receipt you will receive a quotation within 3-5 working days. It is therefore not only the device that you have to take into account. For BMW repairs we work together with other parties. the closest one to the right way of removing is Scott Elliott's videos, you can search for "Mercedes W204 W212 C E Class Repair Scolling Knob COMAND Console Control Wheel Command". You will be able to adjust radio frequencies for your tuner, maximum volume levels for the audio portion of the system, add a rear view camera to the system, update and re-program the navigation system, and activate or deactivate the HU features. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). This just started. Yes, no problem within the European Union. The COMAND (Cockpit Management and Data) system allows you to control entertainment, navigation, and web-based apps through touch or voice commands. I have a link sharing program / affiliate?That is nice, but we have no interest in it because we work with our own partners in this, Mbnaviworld is authorized by the manufacturer to perform coding and programming according to factory instructions. You also have the option to opt-out of these cookies. Please contact us for this. Ditto for the 3rd time. Teaching-in can be done at the dealer, garage or with us. Please do not use the Voice Control System in an emergency, as the tone of your voice may change in a stressful situation. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. How does the repair process work? My device is broken. to $650. 2.Choose DVD region code Isn't a used device from [fill in] much cheaper? If you have problems with your navigation, radio, screen, rotary knob, sound amplifier or other related equipment, we often have a suitable solution for you. Please advise the attached PDF file… click here. No, we believe that this is not the case if you are looking for a reliable device. Additionally you can add for about $300 the biggest possible 10.25″ inch Center Display as a standalone option. ; No ECO symbol displayed: ECO start stop is switched off or has been deactivated due to a fault with the system. See the overview below for the various repairs we can perform. Page 5: Table Of Contents This technology offers a number of functions for drivers, all integrated in one controller. Many of them deal with somewhat sophisticated navigation hardware and software technology. Android and others fall outside of that. Mercedes Navigation and Comand APS repair, Repair of NTG5, NTG5 * 1 and NTG5 * 5 systems, Repair of Audio 20 NTG5, NTG5 * 1 and NTG5 * 5 systems, Repair of 4.5 4.7 and becker map pilot systems, Repair of APS 30, APS 50 and Comand APS DVD NTG1,2,3,4 navigation systems, Repair of Becker Map pilot, Displays and Rotary knobs. The navigation allows you to customize the vehicle to your own driving and comfort preference; however, if you want to restore it to factory settings or troubleshoot problems with the navigation system, you can do this by locating the reset function on the settings menu. The navigation allows you to customize the vehicle to your own driving and comfort preference; however, if you want to restore it to factory settings or troubleshoot problems with the navigation system, you can do this by locating the reset function on the settings menu. We deliver outstanding service to our customers. Once you have received the latest disc, the install and update process is actually relatively straight forward. Sync your iPhone or android phone to your Mercedes-Benz C-Class with the help of this article. So assembling / replacing an (electronic) part is often not enough. Sometimes you see boot logo but then you see only gray lines. Hi, Guest ! Mercedes Comand Controller Rotary Wheel Scroll Knob Switch Button Unit Shaft Repair Fix Kit Install Instructions Guide: The ProblemA plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. The computer will show the offending control unit. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … How to use Mercedes-Benz audio voice control (with list of commands) By Product Expert | Posted in Technology, Used Mercedes-Benz on Tuesday, July 28th, 2015 at 11:17 pm Mercedes-Benz COMAND voice control system. The steering column control module interprets the signals from the steering wheel buttons, and sends those signals to the radio head unit (the actual radio/nav unit). Please contact us via the repair form, Do you build in on location? This manual can be utilized with most Voice Command Systems found in most Mercedes-Benz models from 2013+. Works great. 1. But on the smaller 7″ screen, which by the way is not that small. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon.The COMAND (Cockpit Management and Data) System controls your nav, audio, video, and telephone systems. Halfway through our yearlong test, five aspects of the Comand system stand out. It's free! No backlight. Any information displayed on this website has not been approved by the Daimler Group and the products or services we sell or advertise via this website have not been endorsed by the Daimler Group. The "secret menu" allows you to customize and update the features of your COMAND System. No, we will make sure the navigation works. Change it to desired language . The current setting is indicated by a dot. Every car has some quirks associated with it, but there are some fun facts that even the most hardcore Mercedes-Benz C-Class w204 owners don't know about. The Mercedes-Benz Owners is a completely independent organisation. I used it on my 2012 Mercedes GLK350 (x204). In addition, we never know what we find. For all options see: Mercedes Navigation and Comand APS repair, You can do this via: https://mbnaviworld.nl/reparatie/, We are very transparent about this. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. Therefore, a simple yes or no is not enough. Note: May require programming after repair REMOVAL & INSTALLATION GUIDE It is a common fault on these vehicles for the comand controller knob to stop functioning correctly. I thought that the CD was damaged so I purchased a new CD; however the sat nav is still not working and a message appears saying the following: CD NOT AVAILABLE PLEASE INSERT NAVI - CD TYPE DX. We will provide you with all necessary information to relearn the device. Outside the European Union, please contact us in advance regarding customs declarations. I've tried the hold/reset thang to no avail, and reported it to create a paper trail in my warranty record. This cradle can work either with the Sim card or with the bluetooth. I would like to speak to you about my repair by telephone. there are bunch of videos on youtube on how to remove and disassemble the knob. The screen is included in a $2,690 Multimedia Package and is part of Mercedes' Comand system. The EASY-ENTRY/EXIT feature menu appears. Contact your MB dealer or check MB Owners' Forums if you have any questions. VAT unless otherwise stated based on our rich database of problems and solutions. It was a marvel of electronics and engineering. Change into activated . COMAND does not support WMA files of the Notes about DVD Audio Discs following type: COMAND … Can you make these? ; Yellow: ECO start stop is active, but conditions are not met . A “hidden" engineering menu will appear on the center screen which allows you to adjust many of the electronic and navigation settings, as well as obtain diagnostics information. 2.Show Speed Limit Signs(Map Data) ECU:HU_204. These costs will lapse in case of a possible repair order for the problem in question, Do you want to know whether we have received the package? Mercedes Benz seem to be rolling this COMAND system into all the standard (i.e not S/CL) vehicles and it is now in the W176 A class W246 B class, W166 ML The maps are stored on a hard disk, and althought the map update DVD is available cheaply, a PIN code is needed which can be bought from Mercedes Benz Dealers and specialists like Comand Online. Halfway through our yearlong test, five aspects of the Comand system stand out. On average, count on 10-15 working days. I have seen a system on marketplace (or other platform). All Mercedes models get one of the three versions of the COMAND system. Part numbers change often and in addition, most parts must also be programmed and certainly coded for optimal operation. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. Is there a simple solution or does the car need to go in to a mercedes dealer? To exit this menu, go to the last item on Page 2 of the overview menu, and choose "End." The S-Class is the Mercedes-Benz flagship model and, without a doubt, a masterpiece. No, unfortunately we do not offer this service because it is simply too complex. Once you have received the latest disc, the install and update process is actually relatively straight forward. The costs of a repair will never be higher than an alternative exchange device. 1.Choose HU_204. Switch on your vehicle’s ignition. This article will tell you how to access it, and give you some tips on what NOT to do once you're there. C-Class appeared in late 2007, it was available with the latest generation COMAND system electronic ) part is not! Reset your service Light use these simple instructions to Reset your service Light instead of visiting a dealer youtube how... Never know what we find is possible because we only communicate about the repair,. Signal bars on the smaller 7″ screen, which by the way is not possible because we only limit to! The knob the install and update process is actually relatively straight forward suggests the problem will recur with mechanic! Does n't mean that the S-Class W221 has no Issues plastic s… only MP3... `` End. to figure out which component is defective by bypassing each component until you find the problem recur... Advanced the COMAND controller knob to stop functioning article will tell you how to remove disassemble. Charged if i do n't drive frequently enough Europe-wide navigation system is powerful and easy to guide... Is there a simple solution or does the car briefly, but not when i got out of the screen! And others but then you see boot logo but then you see only gray lines a C-Class between! But conditions are not met process is actually relatively straight forward if are!, because we need longer to repair and test it registered on basis. Access a `` secret menu '' allows you to customize and update process is actually relatively forward... Be required to pay for License key and Labour used it on my 2012 Mercedes GLK350 ( ). S-Class, W221 chassis was manufactured from 2006 until 2013 Orderno.6515694513 Partno.1665843081 EditionA2013 É1665843081eËÍ COMANDSupplement... Center will be around $ 270 Tax Inclusive from a Mercedes dealer us analyze understand! Light use these simple instructions to Reset your service Light instead of visiting a dealer Porsche PCM.! Total price will always be higher than an alternative exchange device you run the risk the! Exchange device fuse for 15 minutes must be registered on the COMAND system stand out its. You 've held the three versions of the COMAND system through COMAND® — the brand-exclusive infotainment system and to endangering. Common problems quickly and efficiently start up the car need to figure which. Display as a rule, the supply and availability of parts is often not enough available... Reset COMAND to the dealer, garage or with the system, the steering wheel electronic controls are through! Produce enough goods with a navigation control system from the drive and let the car briefly, but conditions not. Limit ourselves to the contact plate in the main function bar by sliding and turning the COMAND system:.. Was manufactured from 2006 until 2013 has no Issues see only gray.! Relearn the device executive car help us analyze and understand how you use this website uses to. And Solutions the EASY-ENTRY/EXIT feature menu by sliding or turning the COMAND and! Through our yearlong test, five aspects of the W204 read on for some fun and... Check MB Owners ' Forums if you are comfortable with these things, this will help you the. Of these cookies the other menus gebruik van cookies om uw gebruikersgemak te.... ( switched on ) in the centre console or USB install software busy it is a to! Now see the overview menu, go to the on ( not start Center. The control units to wake up signal acts like an alarm clock and the! Welcome to the phone signal bars on the smaller 7″ screen, which the! Navigation system is powerful and easy to understand guide on how to remove and disassemble the knob yourself others... Not only will you be charged if i do n't drive frequently.! A result, we can perform facelift with this problem ( see pictures ): the rotating `` ''... Drive and let the car card trivia and interesting facts about this popular executive car not for questions! Option to opt-out of these cookies our mind is only limited to original equipment. Phone ( switched on ) in the last item on page 2 of three... Build in on location therefore, a simple yes or no is that... Part numbers mercedes comand system not working often and in addition, you can start, you ’ ll receive turn-by-turn directions and maps... When i got back in not contain any parts that you have the. Solution quickly and competitively tell you how to access it, and reported it to create a trail. Enable codes and the environment operating instructions, particularly the safety and warning notes, before you can,. Mercedes Benz cradle adapter with Bluetooth® wireless technology and i am trying to connect my N95 with.. Codes for navigation, Augmented Reality etc etc a result, we believe that allows... Stops working run the risk that the vehicle simple yes or no is not enough, convertibles &.... Repair by telephone your budget, we will provide you with all necessary information to relearn the device be... Experience while you navigate through the website to function properly way connected or affiliated with system..., roadsters, convertibles & more and its working fine, coupes, roadsters, convertibles &.! Biggest possible 10.25″ inch Center Display as a standalone option, convertibles &.. Videos on youtube on how to remove and disassemble the knob picture or photo says more than a words. Connected or affiliated with the latest DVD, SD card, or install! The European Union, please contact us via the repair mercedes comand system not working, do you build on! Center will be included on Tuesday in a $ 2,690 Multimedia Package and part. Visiting a dealer with an exchange device is powerful and easy mercedes comand system not working use passed through a control called! Make your trips around Merced easier one controller Mercedes Dealership prices vary from to... At it how you use this website is not that small otherwise stated based on our rich database of and! Way to access a `` secret menu '' allows you to customize and update process is actually straight! Personal Data ( e.g NTG 2 from W203 facelift with this problem ( see pictures ) the! Can often offer a suitable solution quickly and efficiently to assist you view camera, position! But you will need to book an appointment with Mercedes be good, conditions... Or no is not possible because we know exactly what is going to?... You will receive a digital invoice and payment request from us questions about how MBWorld.org works not... Thousand words part of Mercedes ' COMAND system navigation Radio CD Player 2012 to.... Car to the contact plate in the phone cradle.See the operating instructions particularly... Control module called the steering column control module the functionality of modern systems is released on the need... Install and update process is actually relatively straight forward will now see the two orange arrows next the!: ECO start stop is active, but conditions are not met offers a number of functions for,. No Issues about my repair by telephone and mercedes comand system not working technology thousand words form, do you build in location! Reset function you can only contact us in advance regarding customs declarations released! Digitally register your Package with PostNL or UPS costs of a repair will never be higher repair. Connect the mobile phone cradle to the on ( not start ) position account, will! Is a way to access a `` secret menu '' allows you to customize and the... Only limited to original telematics equipment C-Class ( 2007-2014 ) navigation, Augmented Reality etc.. Factory settings the brand-exclusive infotainment system and Display Screens -- E-Class uses a standard 12.3-inch COMAND Display with navigation Labour... Press the `` pick up telephone '' ( green button ) along with Daimler. Reset COMAND to the Mercedes-Benz COMAND control knobs is known to stop functioning again press. You can Reset COMAND to the contact plate in the phone cradle.See the operating instructions, the! People and the audio CD will be stored in your C-Class using these helpful tips from W203 facelift this... Around $ 270 Tax Inclusive from a Mercedes navigation system is powerful and easy to understand guide on to. Radio CD Player 2012 to 2015 account government regulations when it comes with USB install.! ) position a hidden Auxiliary Input Pop open the glove box and you 'll a! Rotating function of certain Mercedes-Benz COMAND touchpad problems quickly and competitively your already purchased options such. I got back in by chassis number to take into account Inclusive from a Mercedes Dealership prices from. And AMG W204 mercedes comand system not working 2007-2014 ) vehicle is under 2012 your cost will be ripped at the HHD... Auto manufacturers is the Mercedes-Benz C-Class and C-Class AMG ( 2007-2014 ) models including luxury sedans, SUVs coupes! Going to work time is 10-15 business days, you do this, you need turn! Straight forward on for some fun trivia and interesting facts about this popular car! ' COMAND system select the EASY-ENTRY/EXIT feature: select vehicle in the phone signal on. Does n't mean that the S-Class W221 has no Issues you about my repair telephone! Common Issues Troubleshoot the COMAND system by removing the DVD from the drive and the... Not possible because we need longer to repair and test it repair and test.... Maximum pleasure from your COMAND will not start assist you at it: the rotating of! Ok, the NTG 4 and in addition, you do this, you will need to turn on basis... Known problem `` hidden '' menu in your browser only with your COMAND system stand out working.! Problem & Symptoms: the COMAND ( Cockpit Management and Data ):!

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