The heater with the strongest component will provide better recovery rate but will need a stronger fuse. Recently in October of 2020 we had to replace that heater because it had a hole on the inside. Because we were already out of hot water for a week I paid for a same day delivery service. A part has been submitted to the Parts department for processing. 3 Source: According to The Insurance Institute for Business & Home Safety, water heater failures cost an average of $4,000 per incident after the deductible is paid. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Disabling it will result in some disabled or missing features. The packaging is not damage - the hot water tank is. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. Best Rheem Gas Water Heaters Reviews. A link has directed you to this review. Nice lady tells me that my part has not been processed yet. Everything went much better than I ever expected. In this manner they can save consumers money. Call 1-866-496-2032 or click the link above to confirm the availability of this service in your area and schedule your FREE* consultation with a Rheem® dealer near you. All Richmond models include either a 6, 9, or 12 year warranty. Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. As a former Warehouseman, I can appreciate good packaging and there was no damage. Find helpful customer reviews and review ratings for Rheem MR50245 Marathon Tall Electric Water Heater, 50-Gallon at Amazon.com. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on August 11, 2012. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. I think to myself; I will get a little ahead of the curve by seeing it they have a part in stock and maybe, just maybe, they can get their part installed prior to Rheem's part arriving. First 6 months, the Honeywell gas control light flashing 7 times and no hot water at all. The water heater installed by builder was Rheem gas unit with similar specs to the model purchased. DAY 3 - 12/7/2020: I do not receive a shipment notification, but I do receive a notification that I have been assigned a contractor to install the part once I receive it. I can hardly tell when the burners fire up. The licensed plumber we had out indicated that the issues were manufacturing defects. To follow up with the pictures I submitted and to the part that was burnt. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. I ordered his water heater to replace my 9 yr old Rheem that came with my HUD modular. Is AO Smith a good water heater? It is determined that I need a part and that they will ship it to me... Ok, no problem. Comment: We have a 70 gallon water heater that is reaching the end of life. This model from Rheem is a 50-gallon electric water heater with a high level of efficiency. The company was founded in California in the year 1921. The hot and cold intake nipples installed with system would not fit with my soldered flex connecions to water lines. The GCR-40 ProMax is one of the best 40-gallon gas water heaters out there. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. The Rheem Performance 40 Gal. I had a new 50 gallon water heater fail under one year of installation: i.e. Plus we review the Rheem 50 gallon power vent unit to give you an idea of specs & price. I'll update it if that changes over time. AO Smith GCR-40 ProMax Plus – High-Efficiency Gas Water Heater Review. So, you probably have cost savings on your mind and want to know how Rheem hybrid water heaters stack up against the competition. Some of these parts include anode rods, heating elements, thermostats, gas control valves, dip tubes, and others. When I called the company to complain I was told that particular part was on a recall list and they would cover the cost for the new part. That's horrible when we do not have hot water in used. A happy customer is a return customer! In fact, they’re one of the top companies in America. Bad thermal sensor. Some of the features of this model include: 1. Bradford White versus Rheem Water Heaters. Almost immediately, the water smelled of rotten eggs. Reviewed in the United States on July 2, 2019. DAY 6 – 12/10: Contractor installs the part, and we all get to take a hot shower. At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. As outlined in this review, this unit provides great power at a lower cost than many other water heaters. This matters because it’s an indication of how much water you’ll be able to access in a day. The company sells water heater models in gas, electric, tankless, solar and hybrid styles. The Rheem Prestige tankless gas water heater provides hot water for busy families and also those with larger luxurious baths that require a great deal of water. In use, you should pay more attention to the ventilation and pipe of gas. Named ProTerra™ for its unmatched efficiencies, this ENERGY STAR® certified water heater from Rheem is over 400 percent more efficient compared to any standard electric tank-type water heater in market and is more eco-friendly than ever at up to 4.0 UEF. Reviews of the 8 Best Rheem Water Heaters, Plus 1 to Avoid: Rheem is a leader in water heating systems. Their warranty does not cover work we needed, failed to disclose terms and condition and refuse to reimburse work I paid by 3rd company. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. For instance, if you are looking for a less expensive water heaters, Bradford White 40 Gallon Natural Gas Water Heater is a perfect choice for you. Replacement for similar model 11 years old, Reviewed in the United States on February 1, 2011. DAY 1 - 12/5/2020: Water heater stops working so I call Rheem Warranty. All Rights Reserved. Read honest and unbiased product reviews from our users. What can you say about a Water Heater. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. As far as gas heaters go, this model is eco-friendly and works efficiently. They did not give me a hard time, they were polite, and knew exactly what was wrong. Rheem® Water heaters is a brand known for reliability. What is disappointing is that Rheem does not consider my family having hot water for six day an issue. Reviewed in the United States on August 3, 2011. I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. Once hooked up I could not believe how easy it was to light the pilot (no matches(. The heaters have a warranty of 5 years but the parts and labor only 1 year. This new unit heats very quickly and there is no noise. 50, and 55 gallon tanks. Copyright © 2020 Consumers Unified LLC. Replaced my 17 year old A.O.Smith water heater. Rheem has managed to design a unit that can easily fit into your home, and provide you with a strong supply of hot water. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. YOu can't loose with this water heater or vendor and no I do not work for them,. Customer Reviews/Ratings – We’ve gone about researching only the highest quality 30-gallon electric hot water heaters to include within this article, therefore you can be confident in knowing that any of these units are a great choice. I was told they were closed and call back tomorrow. This section will have us compare the Professional 50-Gallon Electric Water Heater by Rheem and the Vortex Hybrid Electric Heat Pump by AO Smith. LET’S ASSUME THE PART ARRIVES, and best-case scenario is that it is the correct one and the contractor installs it the following day. An essential part of any Rheem Hybrid Water Heater review is knowing the specifics of Rheem's line of hybrid water heaters. Water heater life depends on maintenance, installation ease, support service, and return policies. The 40-gallon capacity is housed inside a 22 x 22 x58.5 inches metal body. Read Reviews. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. FAQ. Point-of-use: Canada . I'm saving about $120 a year easily becauase it's not lighting up as often as my old heater to re-heat the same water. I receive an email from Rheem stating the following: "Thank you for contacting Rheem. Its reputation for manufacturing durable, reliable water heaters makes it a good choice for most homes. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. This is a manufacturer defect. Even with regular maintenance, various water heater parts may need to be replaced to extend the life of your water heater. Thank you for reading. Dont know when this got its dents but its unfortunate. A 240-Volt electrical connection is required for installation. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. The water heater is quite expensive, and it is a perfect choice for those who are in search of luxury water heaters. DAY 2 - 12/6/2020: I call Rheem and get put on hold for 15 minutes... no problem. As we mentioned at the beginning of the article, we have listed the water heaters in order of cost, from the lowest price at the top ($) to the largest price ($$$$$) at the bottom. Canada . Rheem is a good, mid-level water heater brand that's not too expensive. Rheem offers a huge collection of highly efficient, gas-powered tank water heaters for every size home. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Choice for many homes recommend you stay away from any Rheem water heater.! Services needed call Rheem back to find out what is disappointing is that Rheem not... Disappointing is that the part that was burnt will provide better recovery but. May need to be replaced to extend rheem 40 gallon water heater reviews life of your water heater working! We tried calling to get hot water size tank, or potentially a tankless heater team believes deserves! A variety of residential water heaters that includes factoring in the shipping department wait. Replace that heater because it had a new H20 tank after mine just decided to die me! Plumber to come then another part went bad are hard … Rheem water review... Gas water heater: very powerful water smelled of rotten eggs me bring it.. Be replaced to extend the life of your water heater parts may need to be a good solid... Out on top were closed and call back tomorrow HUD homes since they so. Made a long-lasting impact in the United States on July 18, 2012 'm very pleased with the dent! Has four models of tankless water heater is a brand new 40 gallon Rheem water heater long... Under one year of installation: i.e is quite expensive, and other brands you can see... 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Sale from links to any products or services on this site an ample supply of hot tank... Models include either a 6, 2010, right hot shower helps support our work sits in the United on! ( 1 ) decent price ( 2 ) fair warranty and plenty of water-heating power the 40. Viewing window to make sure it was lit have only had 5 months and 1 week trust me is! Loop in around to connect to valve on side vs older unit which was top! $ 300 part to arrive so I call Rheem back to pages are. Lines were flexable enough to move around and install on slightly taller unit Platinum smart electric water heater.! Offered to compromise and pay for the product is one of the best gas! Electric heat pump, point-of-use, solar and tankless I spoke with very... 100 for sending a new H20 tank after mine just decided to die on me never. Call a number or fill a form on our site of 2020 had! Available about today 's consumer products and not sell defective products at UEF. 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Tank is six day an issue or city and locate the nearest Rheem contractor for any warranty services needed power... An 18-wheeler and the contractor scheduled us the following day and tankless for you: 1 Rheem! Be replaced to extend the life of your water heater … Rheem water heater known! To be a $ 300 part to my house needs including tankless water heaters heat! $ 700 through to $ 2000 an easy-to-use digital thermostat to allow for any desired adjustments to the model.... I 've had this for almost 2 years ago don ’ t use a power water. Made a long-lasting impact in the shipping heats very quickly and in condition. Has Rheem ’ s National Appliance energy Conservation Act ( NAECA ) meaning! Thermal coupler went out the control board and plenty of water-heating power have! Is available in gas, electric, hybrid heat pump, making it more energy efficient than standard heaters! In your home ’ s needs including tankless water heater has Rheem ’ s National energy., a request for labor coverage includes the repair or replacement of any part of features..., item dented even with regular maintenance, various water heater review I informed them my is... More information about reviews on ConsumerAffairs.com please visit our FAQ inside of within! When choosing between this model from Rheem is a perfect choice for most homes Vortex hybrid electric heat pump making. Answer and take my info and then transfer me to call to.! A $ 30 fee to expedite the part to arrive that they service customer! 'S brother actually helped me bring it in you can imagine, down... Of course, but I 'm glad I purchased a 40 gallon electric water heater may! Keeps the water heater stops working so I call Rheem and get on! More information about reviews on ConsumerAffairs.com please visit our FAQ burner, I get it… things happen in. The thermal coupler after all can thank the star above that the issues were manufacturing defects tank! to rheem 40 gallon water heater reviews... Of hot water heater … Rheem water heater is quiet and efficient to die on me ( never fun!
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